Account and data deletion

Google Play and App Store self-service deletion

You can delete a Divelofleet user account from this page. This is the in-app and web path required by Google Play for account deletion, and it also covers users who have already uninstalled the Android or iOS app.

What is permanently wiped

• Your login, name, email, phone, and push-notification tokens.
• The ability to sign in to the dispatcher console or driver app with that user.
• Device identifiers tied to that user profile.

What we retain

Trip history, manifests, invoices, and fiscal records belonging to the DMC or tour operator stay with that organization for dispatch audit and Dominican tax/accounting rules. Those records may still list a first name that appeared on a passenger or driver assignment, stored as operational data of the company—not as your personal app account.

How long it takes

Authenticated one-click deletion is immediate. Email-verified requests are completed when you open the confirmation link (valid 48 hours). If we cannot reach you, operators at info@divelofleet.com will finish the request within 30 days.